About the Artist Policies Contact Us
» Policies
ordering | shipping | payment | international | custom work
repair/resize | gift wrap | jewelry care | privacy | wholesale
» Ordering
Via Website You can order via the website using the "add to cart" buttons next to the products you chose.
 
Via E-mail You can also place an order via e-mail (orders@beadgeniecreations.com) by sending me the item numbers you are requesting. Please include your name, address and phone number. I will respond via e-mail to confirm the order and arrange payment.
» Shipping
Most orders are shipped within 72 hours (excluding weekends and holidays). All domestic orders are shipped via USPS priority mail with delivery confirmation for $4.60. (See payment section for holding times for checks and money orders and International section for information on International shipping.)
» Payment
We accept check, money order, Paypal, Visa, MasterCard, American Express, and Discover. Please note that for money orders, your items will be held until the money order arrives. Checks, however, may be held for 3-7 days after arrival before the items will be shipped.
» International
Because of the high rate of International fraud, we reserve the right to refuse any international order. They will be considered on a case-by-case basis. Please e-mail me with your order and your current address. Shipping rates will be actual shipping via USPS to your country.
» Custom Work
Occasionally, I will take requests for custom work. Please e-mail me at genie@beadgeniecreations.com for more information.
» Repair or Resize
I can repair or resize any item for a small charge. Please e-mail me at genie@beadgeniecreations.com for a quote. If you purchased the item from me and it broke under normal wear and tear conditions, I will repair it free of charge.
» Gift wrap
I can gift-wrap any item. If requested, I can also send it directly to the recipient. Please put a note within the comment field of your order.
» Jewelry Care
Most items at Bead Genie Creations are sterling silver. In order to slow tarnish, they can be stored in an airtight container, such as a zipper-sealed bag. Occasionally, you can shine them with a jewelry polishing cloth. Though Bead Genie Creations builds jewelry to last, various stones and crystals can be delicate. Try to put on your jewelry after you’ve sprayed your hair and put on make-up and perfume. Remember that pearls, turquoise, opals, and a few other items can be sensitive to excessive moisture. If your item is looking particularly tarnished, I would be glad to clean it for you.
» Privacy
Your privacy is very important to Bead Genie Creations. At no time will your information ever be shared.
» Wholesale
I do provide wholesale pricing to qualified retailers. Please contact me at genie@beadgeniecreations.com for more minimum and discount information.
All photographs, information, and graphics on this page are copyright © 2008 Bead Genie Creations